Get in Touch

Contact Details

Address: 27 O'Connell Street, Suite 4, Dublin, Leinster, D02 XY45, Ireland

Business Hours: Mon–Fri 08:00–18:00 GMT

Email: info@emeraldprepay.com

Phone: +353 1 476 8392

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Map showing 27 O'Connell Street, Dublin
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Need Quick Answers?

If you are looking for immediate help, our FAQ section below addresses the top questions our customers ask. You can also visit our Knowledge Base for detailed articles.

To reset your prepaid meter, press the reset button located on the device after ensuring your account is active. For further assistance, contact our support team.
If your meter display is non-responsive, please check the power supply and consult the troubleshooting guide in our knowledge base or reach out directly for technical support.
Our live chat support is available during business hours. Simply click the chat icon on the bottom right corner of the page to start a conversation with one of our representatives.
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